Lowe's Home Improvement in Noblesville, IN Open now

Reviews about Lowe's Home Improvement

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  July 07, 2019, by Annette Davis
  I am a property manager who has purchased numerous appliances here for my units for years. I purchased a set of 4 appliances on 11/30/17 and setup delivery for 1/13/2018. When I called to find out where my appliances were, I was told my delivery date had been changed to 1/18/2018. No phone call -- they just changed the delivery date and made no effort to contact me. I drove to the store to pick up the microwave so I could install on 1/13 as planned and had to reschedule delivery of the other items. Lowes has a nice selection of appliances, so I will go there in the future to find what I need, but will probably buy elsewhere since my loyalty to them does not seem to matter.
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  May 20, 2019, by Zach Neice
  I visited the store today with my 61 year old father to pick up some heavy items he had purchased the day before. He forgot his receipt which was his mistake. My experience with other hardware stores was items purchased with a credit card could be looked up in the store. After several attempts by name and number the checkout girl said she would need the receipt. My mother, 30 minutes away, had the receipt and text picture of the front and back. After sending it she had to go into a meeting and would not be available. That s our first 20 minutes. A store manager comes by and is called out to by the girl. He calmy listens to the situation but visually does nothing towards helping. At that point dad has to use The restroom. After he walks away the manager says to another employee he still doesn't know what's going on but walks away still doing nothing. The girl took a quick glance at the texted receipt to say the number she needed was near the bottom edge that has been cut off. My father called mom back for around 10 minutes until she was able to respond. Mom provided the number on the edge of the receipt to the girl. At that point were told a name and number no where near my parents has been entered in the stores system. Luckily the pallet of goods has the correct name. We're told it will be brought up soon. We're 40 minutes in so dad needs to use The restroom. On his way back he sees 3 employees visibly looking for goods in the aisle next to where he sees his items. He points them out and walks back to the front of the store 10 minutes later an employee brings the items up on a cart. He asks for a signature and says were good to go. My dad says well need help taking it out, he's 61 and I do my best to keep him from lifting. The employee says he's too busy and walks away.